Built for final expense telesales
A dialer alone doesn't close final expense business — it needs to hand off cleanly into quoting, policy status and commission tracking. policydaddy's power dialer does that handoff automatically because it's the same record.
Browser softphone (inbound, outbound, transfer) on the Twilio Voice SDK, power dialer with background music, voicemail drop, and call recording with a secure playback proxy — no manual upload, no separate Twilio console digging when someone asks for a recording from last Tuesday.
A nightly health score per phone line factors answer rate, quick-hangup rate, daily volume and line age. Burned lines get flagged for replacement; the dialer skips paused lines automatically, and new numbers are throttled through a warm-up ramp (20/day, then 50/day, then uncapped) so a fresh number doesn't get burned on day one.
The resilience engine tracks daily call quotas, streaks and badges ("Trophy Case") so reps have a reason to stay on the phone through the no's, not just a raw call counter.
No. It's Twilio Voice SDK running in-browser, built into the same product as the contact, policy and commission record — no separate softphone subscription.
Calling and messaging use prepaid credits (published rate around 3 cents per started minute, minimum 3 cents per dial) on top of the Pro or free-tier seat. The free tier includes a 7-day, 30-minute dialer trial.
The health dashboard flags it and the dialer skips it automatically; the panel suggests purchasing a replacement number rather than silently degrading answer rates.
Start with a few leads and see how the calls, callbacks and policy records fit your agency.